I bought a ticket for the festival and I don't have it in my email inbox.
Check that you have entered the correct email address when purchasing and the ‘spam’ folder in your inbox. If it’s not there, please contact the ticket operator you bought it from.
Until when does the festival ticket sale last?
Online ticket sales will last until March 3, 2023, at 18, unless they are sold out earlier. The exclusive distributors of tickets for the festival are Going, Biletomat, and e-ticket or they can be purchased in EMPiK stores.
Will ticket sales be conducted before entering the festival?
Yes, as long as tickets are not sold out in advance online.
Should a ticket purchased electronically be printed?
Let’s respect the greenery. There is no need to print tickets, just show it on your phone.
Can I return a ticket?
The purchased ticket is not refundable.
Is it possible to enter the festival with a child?
Yes, you can come to the festival with your child.
Does the child have to have a ticket to the festival?
Children under the age of 10 enter the festival for free. From 10 to 16 they pay half price. Discounted tickets will be available only at festival box offices and cannot be purchased online.
Can I transfer the ticket to another person?
Tickets cannot be transferred or resold to others.
Found/advertised. Can I buy back a ticket from another person?
Each ticket has a unique code that entitles you to enter the festival. If you buy a ticket outside the official distribution network, you may fall victim to fraud and you may be refused entry to the festival grounds.
Where does the festival take place?
The festival takes place in Szczyrk at the Skalite Amphitheater. The entrance to the festival is from ul. Leisure.
Will there be parking for cars at the festival?
The organizer does not provide parking. Cars should be parked along the street. Beskidzka or other free places designated for this purpose.
ADMISSION AND SECURITY
From what time can you enter the festival?
The gates of the festival open at hrs. 6 p.m., but the Food Market area, located just outside the festival entrance, u will be open from 3 p.m.
Where is the entrance to the festival located?
The entrance to the festival is from ul. Leisure.
Can minors enter the festival?
Yes but they must be accompanied by an adult or have written permission from a guardian to participate in the event. In addition, they should have a valid proof of identity and age.
Is it possible to leave the festival site and return to it again?
Yes, if you have a valid, undamaged and fastened wristband on your hand.
Can I bring my own beverage and food to the festival grounds?
It is forbidden to bring your own food and beverages to the festival area. You will find many food and beverage stands.
Can I bring a camera to the festival?
You can bring an amateur digital camera to the festival. No cameras or other audio/video recording equipment may be brought in without permission from the organizer.
PAYMENTS AT THE FESTIVAL
What forms of payment apply at the festival?
The only form of payment at SnowFest Festival 2023 is electronic (cashless) payments. When going to the festival, make sure you have access to electronic payment methods (payment card, Blik, NFT)
I have a band and would like to perform at a festival?
Send your submission with links to the music to
and we’ll see what we can do….
AT THE FESTIVAL
Is there a locker room at the festival?
There are no locker rooms at the festival.
Will there be a depository at the festival?
There is no deposit at the festival.
Will it be cold?
It all depends on the weather. It may be cold but the atmosphere will be hot. The tents that house the stages are heated.
How should I dress?
Comfortable, so as to dance all night.
Is it possible to buy food at the festival?
Yes. You can satisfy your hunger in the ‘food market’ area, which is located at the entrance to the festival. Admission to the zone is free.